Asheville’s immersive escape room.

MADCAP MYSTERY meets live action ESCAPE ROOMS in Downtown Asheville

 

 

With every experience we create, we Defy the Ordinary and aim to Astonish.

Typical escape rooms are frequently a series of logic puzzles and locks set to a theme; open locks and get out. Our unique theatrical escape adventures immerse you and your team into dramatic mysteries and storylines that include the strategy and teamwork of an escape room, as well as the thrill and accomplishment of real-life mysteries. The ultimate interactive and team-building experience. Clever design makes it possible for any group to have an absolute blast, whether you’re seeking a unique & entertaining experience, a rush of good fun and memories, or wanting the challenge of a masterfully crafted ‘living puzzle space’, we’ve got you covered. Can you decode the clues? Can you crack the puzzles? Can you deduce the culprit and solve the mystery? Come captivate your senses like never before.

Enter the Conundrum is located in the ‘Ghostbuster’s Building’, behind the Grove Arcade, we’ve coupled Conundrum with the most unique and puzzling bar around… The Intrigue Lounge. Stay, puzzle and drink in a unique hide-away beer bar nestled in the underground layer of one of Asheville’s most magnificent buildings – the old Battery Park Hotel. Enjoy games, puzzles, good tunes and amazing hosts in a rich and cozy steampunk environment. Coupled with the Conundrum, Intrigue is perfect for private parties and corporate events.  For bookings other than special events, check out our schedule and book online. Email or call us to discuss your special event.

Why do we do what we do?
To encounter the unknown. To experience the curiosity, excitement, fear, and playfulness that bring us back to childlike wonder. Our world is never what you think.

 

Adventures
Adventures
  • Adventures
  • Adventures

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Fun Facts

9
Engaging Cast Members
31000
Happy Pubcycle Customers (our sister company)
33
Quickest to Solve the Attic Mystery (minutes)
65
Days until ‘Wunderbruggen’s Brewing Brouhaha’ opening

  • FAQs
  • How do I book an Adventure?

    Go to our booking page at www.entertheconundrum.com/conundrum-book-and-experience-page

  • What are your hours of operation?

    Our lounge is typically open for walk-ins or anyone without bookings from 2-10pm Friday and Saturday. Otherwise, weekdays we are open for reservations through our booking system. For special event availability, please email us through our online form and leave the best phone number to reach you.

  • Who can play the game? Children?

    Anyone can play our games in groups of 2-8 players. We recommend players aged 5 and up for the Brewery and 10 and up for the Attic.  

    Our puzzles can be quite challenging, so children under 12 may be frustrated or find the game is too complicated for them to actively participate.

  • How long will the experience last?

    The games run 60 minutes, while the entire experience from start to finish will take approximately 1.5 hours.  Make sure to arrive 10 minutes early.

  • May I book a corporate team building, large group or a private event? Special Events?

    If you have a group larger than any one room can hold, then we suggest booking back-to-back. We will do our best to try and squeeze the games closer together and start the second game a little earlier.

    Our business was designed for team building. We can accommodate groups of around 30 people. Our team of mad scientists can arrange up to an entire day of team building for your business or crew. To discuss this or any other more complex booking or special event, please contact us at theconundrumavl@gmail.com or through our online form, give us details on your event and the best number to reach you on, and we'll get back with you quickly.

  • What happens if I arrive late? Parking?

    These are live-action encounters, so our escape adventure orientation must start on time. No one is permitted to enter the games late, period. Asheville parking can be tricky, so please plan to arrive 15-20 minutes before your orientation, and if you want a drink before to get your brain calibrated, arrive 20-30 minutes prior to your start time. Allow for extra parking and traffic time on the weekends.  

    Your best bet is the US Cellular parking deck on Haywood St. There is also the Wall Street parking deck accessible off Otis St.

  • How many people can play at the same time?

    Maximum number of participants depends on the adventure.
 ATTIC: up to 8 people
 BREWERY: up to 10 people
.

  • Will there be other people in the room?

    Games have 8-10 spots available. If your group does not reserve all of the spots, then it is possible that other people will reserve the remaining spots. Don’t worry, teamwork makes the dream work!

    If you do not want to share the game with people outside of your group, you must book all spots available for a given adventure.

  • What is your cancellation Policy?

    If you booked an adventure and need to cancel or reschedule please let us know as soon as possible. A 5-day notice of cancellation is needed for a full refund.  If bookings are cancelled within 5 days of the adventure, then there will be a 50% refund available, or rescheduling with no cancellation fee.  No-shows the day of the reservation will NOT be refunded in any amount.

  • ABOUT the ADVENTURES
  • Can I come without a reservation?

    Reservations are highly recommended, but you are always welcome to come hang out in our fabulous lounge! We have a selection of canned and bottled beer and wine, as well as several cool games and oddities to enjoy. You may not be able to get into a room immediately if you come in person. Our booking system shows you up-to-the-minute exactly how many slots are available on each adventure.

  • May I leave the room in the middle of the game?

    You can always leave the game room in case of an emergency.  However, it is recommended to use bathrooms prior to entry into the adventures, it will be difficult to pick up where your team is if you have to leave.

  • What if we need help during the game?

    Your group will be assigned a personal Game Guide. Each adventure is designed for your guide to be able to help you along the way in various ways.

  • May I use my phone or camera in the game rooms?

    No, we will collect your phones and store them securely (under lock and key) while you play. No distractions and no broken phones! It’s a win-win.

  • Does every group finish in time?

    Not always, but we try our best to make the games a mix of fun and challenging.  Your guide will be available to help nudge you along.

  • How physical is it?

    Our games flex your brains more than your biceps, but some players may need to complete physical tasks like lifting up items that are up to 20lbs, move chairs, pump a bicycle pump, etc.

  • What if someone shows up drunk?

    Our games are intense, demanding experiences, and we reserve the right to refuse service to anyone who we deem jeopardizes the safety of others by permitting them in our room. We have a great lounge and bar to hang out in after your adventure.  

  • Do the games ever change?

    You bet! The challenges, storylines, and puzzles will all change eventually so you have brand new experiences to unlock. We will be adding rooms as we first open, then modifying and changing rooms. Check our website and social media for all the updates!

  • TIPS/SUGGESTIONS:

    The best way to solve your room is by communicating openly with everyone else in the room. Share clues and work together to make connections. If you discover new information, be sure everyone in the room knows about it.

    Follow the rules. Your guide will review the rules of the game with you before you begin, which include:

    • There is no need to lift or move heavy objects.
    • Never use force to try to open locked items.
    • No cell phone use in the room. They won’t help you anyway.
    • There are no clues hidden in any electrical outlets.
    • Do no tamper with any emergency equipment such as sprinklers or emergency lighting.

     

    Keep the games a mystery! Please do not reveal clues or answers to others.

Contact Conundrum

Contact Conundrum – SAY HELLO TO US

We aim to astonish.

Address
1 Battle Square
Suite 2B
Asheville, NC 28801
* Ghostbusters Building behind Grove Arcade ** Find fancy sign, go down secret stairs
 
Email
theconundrumavl@gmail.com
Our Phone
828.214.7824
When we’re open
Sunday-Thursdays the Conundrum is open by Bookings only
Fridays Conundrum & Intrigue Lounge are open for walk-ins 3-10PM
Saturdays Conundrum & Intrigue Lounge are open for walk-ins 12-10PM
Email us to setup a Special Event




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  • WHY WE’RE #1:

    Asheville's premier Escape the Room Adventures. Conundrum melts ludicrous escape scenarios with dramatic story-lines and overtones found on Hollywood sets. You've never had an experience like this...

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  • WHO SHOULD PLAY

    Conundrum is perfect for groups or couples.
  • Small groups of up to 8 will enter a mystery/escape adventure together, and can stay, puzzle and drink before or after in the Intrigue Lounge.
  • Large groups will be broken into teams, who can compete against each other, and be entertained in the lounge for the duration of the event.
  • Corporate/Team building, Birthdays and celebrations, Bachelor/Bachelorette parties, Date-nights, and Any-day Downtown fun. Family friendly too.